Glossier Reviews
(Rated by 1884 users)
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Payment Methods
- Credit/Debit Cards
- PayPal
- Afterpay
Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
Today's Best Deals
10
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%OFFOverall Rating
4.0
Base on 2 Reviews
Ratings by Feature
Ratings by Feature
- Good Value4.0
- Price & Quality4.0
- Shipping & Delivery5.0
- Return Policy4.0
Recent Customer Reviews (2)
Lydia Richards
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Sturla Þrastarson
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Glossier Pricing
Glossier You Eau de Parfum
$32 - $78
Payment Methods
Accepted Payment Options:
Prices for items on Glossier.com vary widely depending on the type of clothing and promotions available. Typical price ranges include:
Credit/Debit Cards
PayPal
Afterpay
Payment Process
- Payments can be made online during the checkout process.
- For Glossier credit card payments, options include online payments, mail, or phone calls, but in-store payments are not accepted.
Refund Information
Refunds for returns will be processed back to the original payment method used during the purchase.
Glossier Pros & Cons
Pros
1
Aesthetically Pleasing Packaging: Glossier is known for its stylish and visually appealing packaging, which fits the brand's overall aesthetic.
2
Effective Products: Many reviewers praise the effectiveness of Glossier's products, particularly in skincare and makeup, with standouts like Cloud Paint and Boy Brow.
3
Customer Service: Glossier is celebrated for its excellent customer service, which is described as helpful, friendly, and efficient.
4
Natural-Looking Products: The brand emphasizes natural-looking products that highlight one's natural beauty features.
5
Innovative Concepts: Glossier is recognized for its innovative product concepts, such as the "You" perfume and the Milky Jelly Cleanser.
CONS
1
Inconsistent Product Quality: Some reviewers have noted inconsistencies in product quality, including reformulation issues.
2
High Prices: Many users find the products to be overpriced, although some feel the quality justifies the cost.
3
Suitability for Sensitive Skin: Some products may not be suitable for sensitive skin, and users with such skin types may need to be cautious.
4
Occasional Packaging Issues: There have been reports of occasional packaging errors, such as incorrect product colors.
Glossier Features and Benefits
Features
Free Standard Shipping
Available on orders $40+ (USD), $65+ CAD, and equivalent thresholds in other currencies, saving on shipping costs
Free Express Shipping
Available on qualifying higher-value orders in select currencies like BRL, JPY, INR, saving on express delivery
Promotions
Up to 30% off on select products, providing cost savings
User-Friendly Product Display
Showcases featured products on homepage with photos, info, and tags like “New” or “Save $5” to help customers find great products easily
Skincare Quiz
Recommends products for skin type and issues via 3 simple questions, helping users find suitable products
Personalized Product Recommendations
On product pages, promotes similar or complementary products for better discovery
User-Generated Content (UGC)
Reposts on Instagram to showcase real users and routines, building community and authenticity
Customer Interaction
Replies to comments and features customers on social media, fostering engagement
Authenticity and Relatability
Social media features real customers' stories, promoting relatability
Cross-Promotion on Social Media
Consistent content across platforms to maximize visibility and audience reach
Peer-to-Peer Marketing
Leverages referrals and UGC, driving 70% of online sales from peers
Influencer Marketing
Collaborates with micro-influencers using promo codes, turning fans into promoters
Membership Program
Offers 30%+ off favorites, free shipping on qualifying orders, and exclusive surprises
Blog and Tutorials
Provides interviews, makeup tutorials, reviews, and tips for value at all customer journey stages
30-Day Return Policy
Full refund to original payment (excluding delivery) within 30 days, easy returns
Multiple Shipping Speeds
With 1-3 day processing and tracking notifications for reliable delivery
Broad Shipping Coverage
To 50 US states, Puerto Rico, Canada, UK, Ireland, Sweden, Denmark, France
Taxes and Duties Included
Charged at checkout in order total for transparency
Aesthetically Pleasing Packaging
Stylish and visually appealing, matching brand aesthetic
Effective Products
Praised for skincare and makeup like Cloud Paint and Boy Brow
Excellent Customer Service
Helpful, friendly, and efficient support